Some telephone hold audio systems require WAVs in the 8bit 8000hz (8kHz) mono u-law format. You can render out to this file type in Reaper.
Reaper Render Settings:
Sample rate: 8000Hz
Channels: Mono
Format: WAV
WAV Bit Depth: 8 bit u-law
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Or email Jono on jono@jonoslatter.co.uk or call 07738 470011.